Check that you have entered the correct email address and password. If you have forgotten your password, click on Forgot Password and enter your email address for the account. We will quickly send you an email with instructions on how to reset your password.

On the Smart Reviews homepage, click Profile in the upper right-hand corner of the screen. Select Account Settings from the drop-down menu. In the Personal Settings section select Upload profile avatar or Remove profile avatar for now. If you logged in with your Facebook or Google account you need to follow the same guidelines for changing your profile picture.

You can change your Personal Settings, which include your Profile picture, gender, location and profile text. You can additionally change your email settings, your password and manage your reviews.

If you don’t want to receive emails from us or email invitations to review businesses, simply click the unsubscribe link at the bottom of the email you have received.

On the Smart Reviews homepage, click Profile in the upper right-hand corner of the screen. Select Account Settings from the drop-down menu. Click Account Settings and below click Delete profile. If you wish to also delete all your reviews, then you should delete them all before you delete your profile. Otherwise, the reviews will remain on our platform as anonymous.

All Smart Review users can see your reviews. Sometimes, a business chooses to display your review in a public place. This could be on their website, on a social network, or offline in some marketing collateral. This extends the reach of your review, bringing it to a wider audience.

It is highly important for us to keep our customer data safe, so we have set in new processes and policies to meet the new data privacy rules (the GDPR). It’s our number one priority that everyone using our service can be satisfied and confident that we’re serious about protecting people’s personal information. We strive to be as transparent as possible about the actions we have in place to process, store and protect personal data. Our Privacy Policy for reviewers explains what information we collect from you, how we collect it, and what we use it for. We have an easy-to-use function that lets you see all of the personal data that our company currently holds about you.